Following is the list of Chargeback Reason Codes used by American Express (AMEX):
AMEX Chargeback Reason Codes
|A02||Request for Information||No Authorization|
|C02||Cancelled/Returned by Cardholder||Credit not Processed|
|P08||Processing Error||Paid By Other Means|
|P17||Request for Information||Debit Adjustment|
|R01||Non-Receipt of Goods or Services||Non-Receipt of Merchandise|
|R03||Request for Information||Fraudulent Transaction|
|R04||Cancelled/Returned by Cardholder||Not as Described or Defective Merchandise|
|R13||Request for Information||Requested Transaction Information Not Received|
|M01||Request for Information||Merchant Accepted Chargeback|
|M04||Cancelled/Returned by Cardholder||Merchant Accepted Chargeback|
|R14||Request for Information||Requested Transaction Information Not Received|
|R17||Request for Information||Non Dispute Adjustment|
|S01||Request for Information||Non Dispute Adjustment|
|R12||Request for Information||Notification|
|R21||Request for Information||Non Dispute Adjustment|
Master Card Chargeback Codes | Visa Chargeback Codes | Amex Chargeback Codes | Discover Chargeback Codes
CyoGate offers numerous tools and techniques to keep chargeback ratios under control including full chargeback prevention services. If you need help managing chargebacks, please contact us today!
An Internet Merchant Account is sometimes referred to as a "MOTO" (Mail Order & Telephone Order) Account because they all require the ability to process a credit card payment when there is no physical credit card present to be swiped. A standard retail "swipe" merchant account does not allow processing of these "card-not-present" transactions.
If the domestic banks are denying your merchant application because they believe your industry is considered high risk, CyoGate can help! We have an offshore network of merchant processing partners that enable us to provide low cost, high risk merchant solutions to a much wider range of businesses and industries.
The CyoGate Internet Payment Gateway offers one of the quickest and most cost effective ways to accept and process credit card and electronic check payments online. Our payment gateway works with most existing merchant accounts and supports hundreds of popular web shopping carts and eCommerce platforms.