Following is the list of Chargeback Reason Codes used by Visa:
Visa Chargeback Reason Codes |
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Reason Code |
Category |
Description |
30 | Non-Receipt of Goods or Services | Services Not Provided or Merchandise Not Received |
41 | Cancelled/Returned by Cardholder | Canceled Recurring Transaction |
53 | Cancelled/Returned by Cardholder | Not as Described or Defective |
57 | Fraud | Fraudulent Multiple Transactions |
60 | Request for Information | Requested Copy Illegible or Invalid |
62 | Fraud | Counterfeit Transaction |
70 | Authorization Error | Card Recovery Bulletin or Exception File |
71 | Authorization Error | Declined Authorization |
72 | Authorization Error | Transaction Exceeds Floor Limit |
73 | Authorization Error | Expired Card |
74 | Processing Error | Late Presentment |
75 | Request for Information | Transaction Not Recognized |
76 | Processing Error | Incorrect Currency or Transaction Code or Domestic |
77 | Authorization Error | Non-Matching Account Number |
78 | Processing Error | Service Code Violation |
79 | Request for Information | Requested Transaction Receipt |
80 | Processing Error | Incorrect Transaction Amount or Account Number |
81 | Fraud | Fraud - Card Present Environment |
83 | Fraud | Fraud - Card Absent Environment |
85 | Cancelled/Returned by Cardholder | Credit Not Processed |
86 | Processing Error | Paid by Other Means |
90 | Non-Receipt of Goods or Services | Non-Receipt of Cash or Load Tran Value at ATM/Load |
93 | Fraud | Risk Identification Services |
96 | Processing Error | Transaction Exceed Limited Amount |
97 | Other | Pre-Arbitration/Arbitration |
98 | Other | Good Faith Collection |
99 | Other | Pre-Compliance |
Master Card Chargeback Codes | Visa Chargeback Codes | Amex Chargeback Codes | Discover Chargeback Codes
CyoGate offers numerous tools and techniques to keep chargeback ratios under control including full chargeback prevention services. If you need help managing chargebacks, please contact us today!
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An Internet Merchant Account is sometimes referred to as a "MOTO" (Mail Order & Telephone Order) Account because they all require the ability to process a credit card payment when there is no physical credit card present to be swiped. A standard retail "swipe" merchant account does not allow processing of these "card-not-present" transactions.
If the domestic banks are denying your merchant application because they believe your industry is considered high risk, CyoGate can help! We have an offshore network of merchant processing partners that enable us to provide low cost, high risk merchant solutions to a much wider range of businesses and industries.
The CyoGate Internet Payment Gateway offers one of the quickest and most cost effective ways to accept and process credit card and electronic check payments online. Our payment gateway works with most existing merchant accounts and supports hundreds of popular web shopping carts and eCommerce platforms.