Online Checkout Flow

This toolkit covers best practices for building a conversion-optimized online checkout experience using CyoGate payment tools.

Recommended Flow

1. Cart Review — Confirm items and total
2. Contact & Shipping — Collect name, email, address
3. Payment — Collect payment via Collect.js or Payment Component
4. Order Review — Final confirmation
5. Confirmation — Receipt and transaction ID

Payment Form Best Practices

• Show accepted card brand logos (Visa, Mastercard, Amex, Discover)
• Auto-format card numbers as 4-4-4-4 while typing
• Show real-time card type indicator from first digits
• Display order total prominently near the submit button
• Use action-oriented label: "Pay $XX.XX" not just "Submit"

Security Indicators

• Serve checkout over HTTPS — SSL padlock visible in browser
• Display a "Secure Checkout" or "256-bit Encrypted" badge near the form
• Clear privacy statement near the submit button

Error Handling

• Show inline field-level errors directly below the relevant field
• Never clear the whole form on a decline — preserve the customer's non-sensitive input
• Provide human-readable decline messages and offer alternative payment methods

Mobile Optimization

• Use inputmode="numeric" on card and CVV fields
• Set correct autocomplete attributes for browser autofill
• Ensure touch targets are at least 44×44px